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Maintenance Technician - Waterford Pointe/The Woodlands in Hampton, VA at The Franklin Johnston Group

Date Posted: 7/23/2018

Job Snapshot

Job Description

The Maintenance Technician is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.
  • Perform general maintenance, repairs, inspections on plumbing, electrical, A/C and HVAC systems, carpentry, appliances, and glass replacement, etc.
  • Ensure an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained; free of trash, debris and animal waste.
  • Ensure all make-ready repairs and services are completed correctly and on schedule.
  • Respond to resident calls for service promptly and resolve issue within 24 hours when possible.
  • Provide excellent customer service to all residents, prospects and vendors by ensuring that expectations are met or exceeded.
  • Some night and weekend availability, and rotating on-call responsibility for after-hours emergencies required.
  • Conduct business in line with Company Core Values and Mission Statement.
  • Communicate effectively, both verbally and in writing, to residents and team members regarding planned and completed tasks.
  • Assist the Maintenance Supervisor in all duties as assigned.
  • 1+ years of maintenance experience.
  • Basic knowledge of HVAC
  • HVAC certification preferred.
  • Understanding of appliance, electrical and plumbing repair.
  • Ability to professionally communicate with residents, co-workers and management.
  • Available to occasionally rotate the on-call phone for emergency calls during the night and weekends.
  • Reliable transportation is required and a valid driver’s license is preferred.
  • Must be detail oriented and have good time management skills.
  • Ability to lift objects weighing 50lbs or above regularly.
  • Must be a Team Player with a positive attitude.
  • Able to successfully pass reference checks, background check, drug screen.
The Franklin Johnston Group is an Equal Opportunity Employer.